FAQ

What assortment of fabrics do you provide?

We stock cotton-based fabrics that are mostly knitted and woven, but we also have some other types, such as lace, lorex and woven fabrics, more assortments will be added soon.

What if I cannot find what I’m looking for ?

If you cannot find the type or design of fabric that you need in our big and varied stock, then please get in touch with us. We’ll endeavour to use our extensive network of contacts and buyers to find what you need in the fastest possible time.

Do you deliver outside the UK?

Yes, we do. Our shipping partner for international deliveries is Parcelforce and they provide tracked international delivery which takes between 10 to 15 business days.

I would like to buy big quantities. Do I get a discount?

Even though we are an online retailer, we also realize that if you are ordering big quantities, you might expect a discount. Therefore, if your intention is to have a significant order, please contact us first to discuss possible discount.

How long will it take for my order to be delivered?

It really depends where you are based. UK orders take between 3-5 business days (delivered by Hermes).

International orders take between 10-15 business days (delivered by Parcelforce).

Can I come and see the fabrics before I buy them?

Unfortunately not. We are an online only retailer, and one of the reasons why we can afford to offer fabrics at such bargain prices is because we keep our operational costs low. Not having premises where we can serve customers face-to-face is one of the choices we’ve made in order to provide you with affordable prices. However, if you are not happy with what you’ve received you can always send your order back and get a refund. For more detail check our Returns and Refund Policy.

What payment methods do you accept?

We accept most major credit cards and also PayPal payments. If you are unable to pay by any of these methods, please get in touch with us and we will do our best to find an alternative.

Can I return my order if I’m not satisfied?

Yes, you certainly can. You have up to 7 days after delivery to return your order if you decide that it doesn’t suit your purposes. Check our Returns and Refunds Policy for more detail.